Terms of Use

1. Acceptance of Terms

By accessing and using SyncSymptom ("the Service," "the App," "we," "us," or "our"), you accept and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use the Service.

2. Description of Service

SyncSymptom is a personal health tracking application that allows users to:

• Log and monitor symptoms, activities, food intake, sleep, mood, and medications
• Track health patterns and trends over time
• Generate reports and summaries for healthcare providers
• Identify potential triggers and correlations through data analysis
• Access health tracking via web, mobile, and Telegram integration

The Service is designed as a personal tracking tool to help users monitor their health and communicate more effectively with healthcare professionals.

3. Medical Disclaimer and Limitation of Liability

3.1 No Medical Advice

The Service, including any patterns, insights, correlations, or suggestions it may present, does not constitute medical advice. We are not healthcare providers, and nothing in the Service should be construed as:

• A diagnosis of any medical condition
• A recommendation for specific treatments or medications
• A substitute for professional medical advice, diagnosis, or treatment
• An endorsement of any particular course of action
• Medical guidance for emergency situations

3.2 Consult Healthcare Professionals

Always seek the advice of qualified healthcare professionals with any questions regarding your health, medical conditions, symptoms, or treatments. Never disregard professional medical advice or delay seeking it because of information you have accessed through SyncSymptom.

3.3 Emergency Situations

In case of emergency, call emergency services immediately. Do not use SyncSymptom for emergency medical situations. If you are experiencing a medical emergency, call your local emergency number (911 in the US, 112 in EU) or go to the nearest emergency room immediately.

3.4 No Liability for Health Outcomes

We accept no responsibility or liability for any health outcomes, medical decisions, treatments, or consequences that result from your use of SyncSymptom. This includes but is not limited to:

• Decisions made based on patterns or correlations identified by the Service
• Reliance on any information provided by the Service
• Delays in seeking professional medical care
• Misinterpretation of tracked data
• Errors or omissions in your tracking data
• Technical issues affecting data accuracy or availability

3.5 Data Accuracy

The accuracy and usefulness of any insights depend entirely on the accuracy and completeness of the information you provide. We cannot guarantee that patterns, correlations, or analyses will be accurate, complete, or beneficial for your specific situation. Always verify any patterns with qualified healthcare professionals before taking action.

4. User Responsibilities

4.1 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Using strong, unique passwords

4.2 Accurate Information

You agree to provide accurate, current, and complete information when using the Service. Inaccurate data may lead to misleading patterns or correlations.

4.3 Appropriate Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You will not:

• Use the Service to violate any applicable laws or regulations
• Attempt to gain unauthorized access to any part of the Service
• Interfere with or disrupt the Service or servers
• Upload malicious code, viruses, or harmful content
• Use the Service to harass, abuse, or harm others
• Impersonate any person or entity
• Sell, transfer, or sublicense your account

5. Data Ownership and Rights

5.1 Your Data

You retain full ownership of all health data, entries, and personal information you input into SyncSymptom. We claim no ownership rights over your health data.

5.2 License to Use

By using the Service, you grant us a limited license to store, process, and display your data solely for the purpose of providing the Service to you. This includes:

• Storing your data securely on our servers
• Processing your data to generate insights and patterns
• Displaying your data back to you through the interface
• Backing up your data for disaster recovery

We will never sell, rent, or share your personal health data with third parties for marketing purposes. See our Privacy Policy for complete details.

5.3 Data Export and Deletion

You have the right to:

• Export your data at any time in standard formats
• Delete your account and all data at any time through account settings
• Request data deletion by contacting us directly

Upon account deletion, all your personal data will be permanently deleted from our systems within 30 days, except where retention is required by law.

6. Privacy and Data Security

Your privacy is critically important to us. Our collection, use, and protection of your personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference.

Key privacy commitments:

• We use industry-standard encryption and security measures
• We never sell your personal health data
• We minimize data collection to what's necessary for the Service
• You control your data and can delete it anytime

7. Third-Party Integrations

7.1 Telegram Integration

If you use our Telegram bot integration, data transmitted through Telegram is subject to Telegram's terms of service and privacy policy in addition to ours. We securely transmit your health data from Telegram to your SyncSymptom account but cannot control Telegram's data handling practices.

7.2 Future Integrations

We may offer integrations with calendar services (Google Calendar, Apple Calendar, etc.) and other third-party services. Use of these integrations is optional and subject to the third party's terms and privacy policies.

8. Service Availability and Modifications

8.1 No Guarantee of Availability

While we strive to provide continuous service, we do not guarantee that the Service will be available 100% of the time. The Service may be temporarily unavailable due to:

• Scheduled maintenance
• Technical difficulties
• Circumstances beyond our control
• Security incidents requiring service suspension

8.2 Modifications to Service

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We are not liable for any modification, suspension, or discontinuation of the Service.

8.3 Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email or through the Service. Your continued use after changes constitutes acceptance of the updated Terms.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
• We are not liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the Service, including but not limited to health outcomes, medical decisions, lost data, or lost profits.
• Our total liability for any claims related to the Service is limited to the amount you paid us in the 12 months prior to the claim, or $100, whichever is greater.

10. Indemnification

You agree to indemnify and hold harmless SyncSymptom, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use or misuse of the Service
• Your violation of these Terms
• Your violation of any rights of another party
• Any health or medical decisions you make based on the Service

11. Intellectual Property

11.1 Our Property

The Service, including its software, design, text, graphics, logos, and other content (excluding your personal data), is owned by SyncSymptom and protected by copyright, trademark, and other intellectual property laws.

11.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Service for personal, non-commercial use. You may not:

• Copy, modify, or create derivative works of the Service
• Reverse engineer or decompile the Service
• Remove any copyright or proprietary notices
• Use the Service for commercial purposes without permission

12. Termination

12.1 By You

You may terminate your account at any time through account settings or by contacting us. Upon termination, your data will be deleted as described in our Privacy Policy.

12.2 By Us

We reserve the right to suspend or terminate your account if:

• You violate these Terms
• Your account is used for fraudulent or illegal activities
• You fail to pay any fees owed (if applicable)
• We are required to do so by law

13. Governing Law and Disputes

13.1 Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

13.2 Dispute Resolution

Any disputes arising from these Terms or the Service will first be addressed through good-faith negotiation. If negotiation fails, disputes will be resolved through binding arbitration in accordance with [Arbitration Rules], except where prohibited by law.

14. Miscellaneous

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and SyncSymptom regarding the Service.

14.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

14.3 Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.

14.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign our rights and obligations without restriction.

15. Contact Information

If you have questions about these Terms, please contact us:

• Email: contact@syncsymptom.com
• Telegram: @SyncSymptomSupport
• Instagram: @syncsymptom

For general questions or support, visit our Contact Page.